Reviews from our customers

Thames Vet
Based on 56 reviews
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Claire ThomasClaire Thomas
06:42 18 May 24
Love this practice!! Been for a few visits for different things. Lovely staff who are always friendly and accommodating and always feel reassured 😁 highly recommend 👍🏻
pawsome girlpawsome girl
14:41 14 May 24
Always very welcoming and Doug and team keen to work out the best way to get your pet back on track. Sensible pricing and friendly staff. Clean modern facilities.
Hayley RoeHayley Roe
23:40 03 May 24
Great to have a local vet who are all about the pet and not the pound in your pocket. Doug and his team have built a great practice both professional and welcoming. I wouldn’t hesitate to recommend them.
Michelle ColemanMichelle Coleman
07:17 30 Apr 24
Jane BondJane Bond
15:14 27 Apr 24
We were very lucky to find this practice. Doug and the Thames Vet team provided an excellent service, guidance and support during the difficult process of closing a cycle with our little angel. I highly recommend this veterinary and would go back in the future.
Michelle TurnerMichelle Turner
23:25 12 Apr 24
Welcoming, assuring and very relaxed atmosphere making your pet calm when getting accessed.
Jo ByrneJo Byrne
18:03 10 Apr 24
Absolutely excellent veterinary practice. Doug is really reassuring with my dogs. Really good one to one personal service and attention and reception were so helpful. Thoroughly recommend this practice.
Parry HashemiParry Hashemi
08:09 08 Apr 24
I could not recommend Thames Vet more highly. I was blessed with 15 long and healthy years with my dog (mixed breed, female) and I called a mobile vet for the occasional times she was not well (ear infections etc.) so we were not registered with an on-site vet when she got seriously ill last week. I called Thames Vet when they opened at 830am, and they already gave us an appointment by 10am! The facility is clean and modern with an open and unintimidating design for the animals. They immediately took her, gave her pain killers and told us they'd call us when they knew more. The vet (Doug) called us 3 times over the next few hours with updates (without dumbing anything down) as they found them. He was so professional working with me through my sobbing, obviously has a lot of experience. They have all the high tech. equipment needed for diagnostics etc. They treated my old lady with such love and care and gave me a tonne of information so I could make the best informed decisions. All in all, they are an extremely professional, kind and positive vets practice and I recommend them 100%. If you're between vets, or not 100% happy with your current one, switch immediately!
Imelda PurtonImelda Purton
14:28 02 Apr 24
Just so refreshing to have a wonderful team who treat you and your pets not just as a monetary commodity. They really do care.
Claus WagnerClaus Wagner
22:26 27 Mar 24
Alastair BradleyAlastair Bradley
12:49 23 Mar 24
Very good treatment for the quite complex issues our dog was presenting
Kayleigh BlowerKayleigh Blower
21:19 22 Mar 24
So happy I changed over and done soo good with my dog and tortoise too couldn't be anymore happier
Alfie Robertson-MillarAlfie Robertson-Millar
19:08 13 Mar 24
We have known Dougie for years so it was fantastic to find out that he has taken the plunge in opening his own practice! Dougie cared for 5 of our dogs over many years previously. Having a vet that you can trust, who takes the time to explain your dog's health issues whilst remaining sincere without being patronising is gold dust in my opinion! He has created a grass roots practice with the personal service that I came to expect from him. A lovely team with the pet & owner at the heart of their service, not the pocket! Congratulations Dougie, a job well done mate!
Ditte DesaiDitte Desai
14:22 28 Feb 24
So happy to have a vet around the corner and one that really really cares about your pet!
Luke Westgarth-TaylorLuke Westgarth-Taylor
14:46 27 Feb 24
Great vet! Friendly, gentle and calm. Very pleasant visit for both me and my pet
Muriel DunnMuriel Dunn
14:25 07 Feb 24
We are so lucky to have Thames Vet nearby. The Vet Doug is independent, excellent, caring, clear with all information, what he will do,what he found, and where we go from here. Cost is very reasonable. I am delighted to have him and his colleagues as our Vet.
Yuna BondYuna Bond
10:44 26 Jan 24
Real asset to our community, very friendly and approachable, also goes above and beyond to understand my needs. My kids also love getting involved when we take our pets. So glad we switched to Thames Vet, we can't be happier!
Richard ReesRichard Rees
14:24 30 Dec 23
Our dog had an infected eye.Phoned at 8.30am when Thames Vet opened and was seen at 8.45.Pippa the receptionist was charming and so was Doug the vet. He was so good and did all the necessary tests. Would definitely recommend Thames Vet.
Karen DuncanKaren Duncan
19:05 07 Dec 23
Brought our young kitten in to be checked over , Doug was amazing we left feeling so relaxed . I keep saying it but Thames Vet are all about the Animals and not all about the money. They will do so well because they are genuinely doing a fantastic job without ripping people off .
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